Thursday, May 22, 2014

Access Denied when we start SharePoint 2010 approval workflow


Error:
Access Denied when we start SharePoint 2010 approval workflow

Troubleshooting:
  • From the workflow reports I found an error  -" The workflow could not update the item, possibly because one or more columns for the item require a different type of information."
  • Created a test list without content 
  • Got the same error on all ootb approval workflow
  • Disabled content approval on the list, still got the same issue
  • During troubleshooting found – "Update the approval status after the workflow is completed (use this workflow to control content approval)" enabled on the workflow
  • First disabled it on test workflow as we already have content approval enabled for the list
  • Checked workflow behavior
  • It worked successfully, so chnaged and applied the same settings to prod workflow
  • Once all testing done successfully on test list, implemented the same settings to actual list 

Solution and Cause:
  • "Update the approval status after the workflow is completed (use this workflow to control content approval)" enabled on the workflow
  • Workflows started working by removing check box option from this option

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